Frequently Asked Questions

Customer Service

If you have questions or need assistance placing your order, our knowledgeable and friendly Customer Service team is here to help! Reps are available Monday through Friday from 8 a.m. to 8 p.m. EST. Call toll-free at 1-844-342-5759 or email cs@geiger.com.

How To Order

Kit orders can be made through our secure checkout process. Please be sure to complete all necessary information.

If you prefer, you can also order by phone by calling Customer Service at 1-844-342-5759.

When will I receive my order (UPS)?

Orders will begin shipping at the end of February and your AAA PROMise Kit will be labeled as such for easy identification.

I forgot my password.

On the log in screen, click on “Forgot Password”, enter your email address that you use to log in, and we will email you with a new temporary password. After logging in, we recommend you change your password to a new, easier to remember password through the My Account page.

How do I change my password?

You can update your password at any time through the My Account page by selecting Change Password.

How do I update my shipping address or other account information?

You can manage shipping addresses, change your password, and view your order history through the Manage Account page.

Supported browsers.

The following browsers are compatible with this store:

Internet Explorer version 11 and above. Latest versions of Google Chrome, Firefox, Opera, and Safari.

Fact Sheet

If you have questions regarding the program or kit, please refer to the following Fact Sheet. If you would like to speak with someone directly, our knowledgeable and friendly Customer Service team is available Monday through Friday from 8 a.m. to 8 p.m. EST. Call toll-free at 1-844-342-5759 or email cs@geiger.com.